Option 1 - Check out on our website at www.paperrolls-n-more.com
Option 2 - Call 800 488-6679 or 480 929-9000 ext. 104 for our Sales Order Desk, or leave a message so we may contact you as soon as possible to verify your order.
Option 3 - E-mail your order to firstname.lastname@example.org
*NOTE: Before we ship any orders, they are checked for accuracy to minimize errors. We then process your order the same day before 3:00 pm Monday thru Friday, Mountain Standard Time. Any surcharges that might arise from an order will be added to the invoice. Any order received on weekends or holidays will be processed the next business day. If a product is on back order, our customers will be informed as soon as possible.
Normal order and delivery processing is 1 to 5 business days from receipt of order. We retain full interest of items purchased until full payment has been received. When a Credit Card or COD is necessary, the customer must return a signed authorization form as soon as possible to prevent any delays in the order being processed. In the event of failure to pay for accepted products, the customer will be liable to pay any and all interest charges, collection and legal expenses, including reasonable attorney’s fees even though no suit or action is filed hereon. In the event a suit or action is filed, it is agreed that any such suit or action shall be filed, heard and decided in Maricopa County, AZ.
Once a request for a return has been approved, we will issue a Return Tag to be dropped off to a courier by the customer within 5 business days, unless customer is responsible for shipping back product(s). Some products are non-returnable once they have been opened, regardless of the reason for return. Defacing of the original packaging will cause an automatic denial for credit. This product must be in re-sellable condition and in a protective outer box. Once product(s) have been received, a credit will be applied to their original payment method after inspection of items for quantity, defect, and damages. Credits are issued in 1-5 business days after the inspection.
When a customer is responsible for a return, the return freight charges will be paid by the customer prior to the pick up of the product. Once the product is received and inspected, the restocking fee of 20% will be deducted from the credit issued to the customer. If PaperRolls-N-More.com is responsible for the return, we will pay the return charges. Credit will only be given for returned product within 30 days of receipt.
An order can only be cancelled if the product has not been shipped. Customers requesting orders to be cancelled during shipment will be liable for all billing costs incurred to the point of cancellation; otherwise it will be treated as a return.
All claims against an order/delivery must be reported to PaperRolls-N-More.com within 5 business days of delivery, so appropriate action can be taken immediately.
FEES & OTHER CHARGES
Interest will be charged at a rate of 1.5% per month on all invoices exceeding approved credit terms. A 20% restocking fee will be charged on all returned items due to costs involved in the pickup and restocking of the products. $25.00 will be applied to any account sent to collections. If a check is returned as a Non-Sufficient Fund, the customer is responsible for a $35.00 NSF fee. Charge-backs on credit card transactions from the customer will be liable for a $30.00 merchant fee, a $35.00 bank fee, and the price of product(s) if applicable.
Everything on our website is the property of PaperRolls-N-More.com company. Permission is necessary to distribute or re-print any literature or prices from this website.
It is the responsibility of the customer to inform PaperRolls-N-More.com of all changes in their account. Any charges resulting from inaccuracies not reported to our company will be the responsibility of the customer to pay.
We strive to maintain and update our website to the best of our ability with current and error free information. We reserve the right to change some information due to price fluctuations, market changes or any unseen variance without notice. We also reserve the right to refuse service to any customer.
Under no circumstances will PaperRolls-N-More.com be held responsible for any damages and/or lost revenue arising from using our website or products.
It is prohibited for any information on this website to be reproduced or exported without the permission of PaperRolls-N-More.com.
PRIVACY & SECURITY
We collect and store information provided by the customer to establish an account. As we do not have access to your credit card once a customer places their orders, we can not store credit cart numbers or keep them on file. We do not resell any information to outside sources. This information is strictly used in-house for re-orders requested by the customer. We will use this data to contact our customers to check on future stock levels.